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Archive for the ‘sales & distribution’ Category

What’s the Difference Between a Wholesaler and a Distributor?

Thursday, July 29th, 2010

Wherever you are in the process of writing or publishing your book, you’ve probably considered at some point how you’re going to get it out to all of your adoring fans. You might ask yourself: Once I’ve published my book, how will readers find and buy it? Wholesalers and distributors are the two main channels for getting your book into retailers like Barnes & Noble, Borders, and indie bookstores, as well as libraries and schools, but determining how these channels differ and which one is best for your book can be confusing.

Let’s start with wholesalers. Wholesalers like Ingram, Baker & Taylor, and Bookazine are the middlemen between you—the author or publisher—and most major book retailers. These retailers generally order books from wholesalers, which act as depots for your book. Retailers do this because it’s easier for them to order from a small number of trusted sources (wholesalers) rather than hundreds of individual authors and publishers (you). Thus, if you’re looking for national distribution to major retail channels, you generally have to be set up with a major wholesaler.

Although you may be listed with a wholesaler, it’s important to note that wholesalers generally do not market, pitch, sell, or push your book to retailers. Your title sits among thousands of other titles waiting for a retail buyer to take interest and order copies, and unless there is a compelling reason for the buyer do so, it’s unlikely that your book will be brought onto bookstore shelves.

This may be sufficient if you are not planning on marketing or publicizing your book. If, however, you are planning on aggressively marketing your book, you will want someone with connections to the national retail buyers to convince them that your title needs to be ordered from the wholesaler and put on bookstore shelves where consumers can see it, and hopefully buy it. That’s where distributors come in.
Distributors serve authors and publishers in two main functions:

1)    They set up titles with many wholesalers.

2)    They have an active sales force pitching and selling their exclusive line of titles directly to the retail buyers in the hopes of getting as many books as possible on shelves and in front of consumers.

“Why do I need a distributor to set me up with a wholesaler?” you might ask. Many wholesalers have an application process and require a minimum number of titles to be eligible. Ingram, for example, requires publishers or authors to have at least 10 titles before they will make their books available for order; if you have fewer than that, you need a distributor to get you set up in Ingram. You may also wonder, “What’s the benefit of having a someone pitch my book directly to the retailers?” As mentioned above, without someone actively and aggressively convincing buyers that your book needs to be on their shelves, in front of consumers, it will probably sit in a warehouse somewhere, never seeing the light of day. Distributors’ sales representatives often hold a certain amount of credibility in the buyers’ eyes as a trusted source of marketable, salable books. Good distributors and their sales reps are just as invested in selling your titles as you are, and their established relationships in the retail channel give you direct access to the desks of decision-makers at major retail chains.

So let’s recap: You want your book in Barnes & Noble, but you know you need to be listed with a wholesaler like Ingram before that can happen. Because you have fewer than 10 titles and are planning a publicity campaign around your book release, you realize you also need a distributor to get you into Ingram and pitch your book directly to Barnes & Noble. Your best course of action would be to hunt down a distributor who services Ingram and has a relationship with Barnes & Noble.

Clear as mud?

Understanding the fundamental differences between book wholesalers and distributors is important, but equally critical is establishing your distribution and sales goals for the book. If you’re not planning on doing any marketing to consumers and just want your book to be made available for your friends and family, a distributor probably isn’t necessary. If you’re planning on hiring a publicist and doing national media, you probably won’t get very far without one. Thinking carefully about your platform and marketing plans will help you determine realistic goals for your book’s distribution.

Shotgun Publication: The Drawbacks of Rushing a Book to Market

Thursday, July 22nd, 2010

We decided to bring back this old post from our CEO, Clint Greenleaf, because the points he brings up continue to be relevant. Wanting to rush publication is a common problem, but many authors don’t realize how detrimental rushing can be to the success of the book. Not taking into account quality issues, there is the issue of distribution. Distributors need at least 4-5 months lead time to pitch your book to buyers. Print publications also require long lead lines, sometimes as much as 6 months for everything from reviews to advertisements and profiles. Below, Clint discusses some of the other issues that arise when an author rushes publication:

Rushing a book to market without understanding all the consequences of your decision is about as bright as marrying someone you meet in Las Vegas after a fifteen-hour drinking binge. Even if the reasons behind the rush seem legitimate, beware of the beer-goggle effect—your book won’t look nearly as attractive when it comes off the press as it does in your head when you’re deciding to skip vital steps in the publication process. There are three areas where rushing will come back to haunt you with particular vengeance: continue reading

Editing
Your content has to deliver the goods. Editing isn’t just about making sure your book is free of typos and grammatical errors—it’s the part of the process that focuses on sharpening the reading experience for your customers. If you don’t invest the time and money to have experienced book editors work with your book, success in this industry will be an uphill battle. Don’t try to justify your rush by duping yourself into believing that you can save time-consuming editorial work for the second edition or the next printing. Crappy books don’t go into multiple print runs or second editions. It’s like not showering before a first date and thinking that you can always wash up for the second date—unless you’re meeting the Vegas drunk from the scenario above, there’s no way you’re getting the second date, stinky. It’s worth the delay in your book launch to work with an editor who can help you develop a rock-solid title, unique hooks, a smart structure, and a compelling voice. If you rush the editorial process, you’ll compromise the integrity of your work for short-term gains. Is a goal like having books in time for one event really worth that?

Design and Printing
While powerful marketing, a strong author platform, and compelling content are essential for a book to succeed, production quality is equally important. And yet there are countless articles that downplay the importance of quality, often making the obtuse argument that anyone with Photoshop or InDesign can throw a book together in no time, or that the difference between top quality and bottom quality is negligible due to advances in technology. Both assertions are appalling fallacies. The quality of your design and printing determines what kind of first impression your book will make. Retail buyers, book reviewers, and consumer make gut decisions based on this first impression, so while good quality costs money and takes time, this is not an area in which it is okay to be either cheap or hasty.

Sales and Publicity
Sometimes, we’re at the mercy of others. Pitching your book to retail buyers and media outlets is one of those times. If you want to sell your books in bookstores or other trade outlets like Costco and Wal-Mart, know that it takes almost twelve months to get your books ready for distribution. This time is spent setting up the title in wholesale and retail systems, presenting to buyers, and preparing the logistics for an on-time launch. And there’s similar time sensitivity inherent in a proper publicity campaign. You only have one book launch, and if you don’t get advance review copies to reviewers at least four months prior to publication, your print campaign has virtually no shot at success.

Deciding to produce a book on an abbreviated timeframe may be possible from a purely logistical standpoint, but you shouldn’t rush your book launch unless you’re prepared to have a product that isn’t set up to reach its full potential. So take a breath and slow down. The book of your dreams will wait for you. If you follow the rules and wait too, the launch will be much more special. If you know what I mean.

What Your Publisher Does for You

Thursday, February 11th, 2010

For many aspiring writers, the process from finished manuscript to printed book is mired in mystery and misunderstanding. What, exactly, is the publisher doing from the point it receives your book until the point where eager readers can pick it up in a bookstore? Is it really all that complicated? Do I even need a publisher? These are all valid questions—no writer should get involved in the publishing industry without learning what the industry is. And there are few better guides through the process than an author who has lived through it . . . multiple times.

Award-winning author Jay Lake, whose books include Green, Mainspring, Madness of a Flower, Death of a Starship and others, including multiple short stories and other projects, wrote a blog post entitled “What my publisher does for me, and why I won’t just quit” to give fellow authors and aspiring authors a firsthand glimpse of the traditional publishing process through a timeline that spans over 32 months. (That’s right, over the course of nearly three years.) While his post is partially a response to the difficulties between Macmillan and Amazon on ebook pricing (read more about that conflict at Wired.com) and the changing model of publishing in general, it is also an eye-opening explanation of the collaborative process that takes place within publishing companies to produce books in any format. And while the face of publishing (and its internal clockwork) is changing at an increasingly rapid pace, the work that goes into producing a book has stayed very much the same for large publishers.

An excerpt from his post below:

Month 16 — Editorial assistant sends hardback page proofs to author.

Month 16 — Editorial assistant receives hardback page proofs from author.

Month 17 — Typesetter makes proof changes.

Month 18 — Proofing editor reviews changes.

Month 18 — Hardback printing goes to press.

Month 19 — Hardback printing goes to warehouse.

Month 21 — Hardback printing released to distribution

Month 22 — Hardback printing goes on sale.

Month 22 — Finance issues publication check to author via agent. (Payment 3 of 3 in typical contracts today.)

Month 24 — Production editor confirms press time slot for book.

Month 24 — Production editor turns manuscript over to book designer.

Month 24 — Book designer sends mass market paperback book to typesetter.

Month 25 — Typesetter does initial layout for mass market paperback release.

Month 26 — Editorial assistant sends mass market paperback page proofs to author.

Read the full article here.

Does It Really Cost Less to Send Things USPS?

Monday, January 25th, 2010

Not a week goes by when we are not asked why we don’t ship our books via media mail rather than using UPS or Fed Ex ground service.  In an economy like this, we should all be looking for ways to reduce the costs of doing business, and the US postal service is so much less expensive than those carriers.  But is it really?

In the last week alone, we’ve experienced a few shining examples that show why using a reliable, traceable, faster ground carrier is definitely the right way to ship valuable or important cargo.

We routinely send book samples and sales materials to our team of field reps, including catalogs.  Our catalogs are not some low-cost, newsprint numbers either. They are highly designed, four-color beauts printed on high quality glossy paper.  They mirror the level of quality of the books that they contain.  They’re nice (and expensive) sales materials.

In the spirit of minimizing expenses, we decided to give the USPS a shot by sending out our catalogs through their priority mail service.  Big mistake.

So far, we’ve had not one, but two reps report to us that they did indeed receive the box we sent to them.  Trouble is, they only received the box itself and it was a rumpled, mangled mess at that.   In both cases, not so much as a single spread from the catalog was delivered.

All told, those two shipments alone cost us one hundred thirty catalogs!  One hundred thirty shiny, brand new, never before opened catalogs.  We won’t offset the cost of those pieces of collateral in sales dollars.

So shipping packages might be risky with the USPS, but what about your standard fare letter? The USPS has that down pat, right?

Our business requires that we deal a fair amount with agreements and amendments and paperwork of all kinds.  We receive these documents through various means, but most of the time our clients simply fold the agreement into a standard envelope and mail it the good old-fashioned way.  And that’s normally totally fine . . . until it’s not.

We received the piece of mail pictured below inside a second, bigger, official USPS envelope with their apologies for the damage and assurances that they expedited what was left of the document to us as quickly as possible.  Gee, thanks.   This two-thirds of a signed agreement doesn’t really do us any good, but we’re glad it got here quickly.

Bottom line, if it matters and it needs to get there quickly and safely, spend a little more on the front end with a ground carrier to ensure that it does.  Besides the time and money it will save you in the long run, your piece of mind is priceless.

Market Yourself, Market Your Book: Online New Year’s Resolutions for Authors

Monday, January 11th, 2010

The beginning of the year is an exciting time for everyone—including authors. Along with your other resolutions, it’s important to remember that a new year represents a fabulous opportunity to establish, enhance, or even reinvent your author image. Marketing yourself is huge part of making any writer’s book a success. The Internet—and social media, more specifically—has increasingly become the most important aspect of a publicity campaign. If you have not already ventured onto online reading communities and other sites that can help authors spread their work, there is no better time than now! Here are a few to get you started:

  • Red Room: A site dedicated to connecting authors and readers. As a Red Room author, you can create a very professional customized page that allows you to upload published works, reviews, interview transcripts, videos, podcasts, as well as blog entries.
  • Goodreads: A book-sharing and reviewing site that allows you to sign up as a published author and get your own page, which will include a short biography and background information, separate pages for your books, a place to add links to reviews and interviews, friends and followers, a comments space, and other common features of a social networking site.
  • Shelfari: An interactive bookshelf and community for readers, Shelfari allows to create your own profile with a list of favorite books, which you can then review, rate, and tag. A page is created for each author and book, which can be edited by you (or the public at large).
  • Scribd: A document-sharing site—it’s been called the “YouTube for documents”—where authors can create their own pages and profiles, and easily share a variety of documents—including book excerpts, reviews, interviews, or other book-related paraphernalia for people to view.